Privacy Policy
Effective September 19, 2024
At Coro Southern California, we are committed to protecting your privacy and ensuring transparency regarding how we collect, use, store, and share your personal information. This Privacy Policy explains our practices in accordance with U.S. and European privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
Information We Collect
We collect personal information that you provide directly to us or that we collect through your use of our website or services. This may include:
- Personal Identifiers: Name, email address, phone number, and physical address.
- Other Information: Any other information you voluntarily provide (e.g., via applications, forms, or surveys).
How We Use Your Information
We use the information collected for purposes such as:
- Providing and improving our services.
- Processing transactions and delivering products or services.
- Responding to your inquiries, requests, or feedback.
- Personalizing your experience based on your preferences.
- Complying with legal obligations and enforcing our terms and conditions.
- Marketing communications.
Legal Bases for Processing Personal Data (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent: Where you have given explicit consent to process your data.
- Contractual Necessity: To fulfill a contract with you or provide a requested service.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: For business purposes that do not override your privacy rights.
Your Rights
Under the GDPR (for EU Users):
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You can request correction of inaccurate data.
- Erasure: You can request the deletion of your personal data.
- Restriction: You can ask us to restrict processing of your data.
- Portability: You can request that we transfer your data to another provider.
- Objection: You may object to our processing of your personal data for marketing or other purposes.
Under the CCPA (for California Users):
- Right to Know: You have the right to request details on the categories of personal information we have collected and how it is used and shared.
- Right to Delete: You can request that we delete your personal information.
- Right to Opt-Out: You can opt out of the sale of your personal information (if applicable).
- Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under CCPA.
To exercise any of these rights, please contact us at info@corola.org.
How We Share Information
We do not sell or share personal information.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
Cookies and Tracking Technologies
We do not use cookies and similar tracking technologies.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.
International Data Transfers
If you are located outside of the United States, your personal data may be transferred to and processed in the U.S. We ensure adequate protection for such transfers in accordance with applicable laws, including through standard contractual clauses or other safeguards.
Children’s Privacy
Our services are not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children without parental consent. If we learn that we have collected such information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the “Effective Date” above.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@corola.org.