Nicole Englund has served as LA Metro’s Chief of Staff since June 2021. She assists the Chief Executive Officer in providing overall leadership of Metro in formulating and achieving public transportation objectives.  She works closely with the Senior Leadership team providing executive-level advising and oversight to projects of high importance requiring cross-team collaboration.  Nicole has the responsibility for overseeing all business, operations, and management activities for the following departments: Civil Rights, Racial Equity and Inclusion, Board and Government Relations, and Sustainability. Nicole also spearheads several special projects, including the agency’s response to the homeless crisis, the Fareless System Initiative, and the creation of the Transit Ambassador program.  

Prior to her service at LA Metro, she had an extensive career serving as the policy advisor on land use and transportation matters for the First and Third Supervisorial Districts of the County of Los Angeles. Nicole was responsible for liaising with the LA Metro, as well as the Departments of Regional Planning, Public Works, Office of Sustainability, Beaches and Harbors, and the Los Angeles Community Development Authority. At the County, Nicole oversaw more than 150 capital and infrastructure projects. 

Nicole is a native Californian and is a graduate of UC Berkeley. She is also a proud member of the La Crescenta Town Council’s Land Use Committee.